Jackpot Mobile Casino
3.5/5

Jackpot Mobile Casino

Jackpot Mobile Casino has got the naming right, but is there anything behind the right words on the front page? Read the review!

Jackpot Mobile Casino Review

We all like Jackpots, right? Too right! And more and more online casino site users are browsing to them on their mobiles, or they’re downloading an app to their home screen to just tap and go for some slots fun.

So, Jackpot Mobile Casino has got the naming right, but is there anything behind the right words on the front page? Let’s discover more in this Jackpot Mobile Casino review!

The site is part of a bigger group, Nektan, who run casinos from their base in Gibraltar (after Malta, one of the most popular gaming jurisdictions in the world). The site is licensed there, but also by the UK Gambling Commission.

We’ll jump straight in with a bit of criticism, and say this isn’t the most sophisticated looking website in the world. It looks a bit thrown together and old fashioned. However – to immediately counter ourselves as all good people do – it works! And there’s a simplicity to the layout that some other sites could do with learning from.

As to the games: there are loads of them, largely by the biggest game developers. And, once you get into the site you’ll have no problem finding the games you want. Looking at the front page – if you’re not distracted by all that text or the bad design – then the promotions look pretty generous and ongoing too.

That may well be the defining way you chose the sites you use. If it is, then is Jackpot Mobile Casino worth picking up your phone for?

Let’s take a look.

Jackpot Mobile Casino Pros

  • A fully licensed and secure site that’s safe to use
  • Loads of games, including a lot of live casino games, from big-name builders
  • Mobile friendly, making it compatible with the desires of most current consumers
  • Simple to use

Jackpot Mobile Casino Cons

  • The design is awful!
  • Out of bounds in lots of countries

Is Jackpot Mobile Casino Safe?

We’ve already included in our Jackpot Mobile Casino plus points that the site is safe.

Interestingly, in our research for this review, we encountered a couple of sites who seemed to claim that it wasn’t safe to play at this site.

We think that’s wrong, and illuminates a slightly murky side of the business. On the front page of almost every casino site, you’ll see a link for “affiliates”. Affiliates are sites who are paid for sending customers to a site. That’s fine: unless you want to opt out of capitalism completely, and can somehow never engage with any form of marketing or advertising ever again, you will have seen this sort of stuff in all businesses.

However, to us, it looks like some review sites might be overstepping what is reasonable, and that is by refusing to “officially endorse” a site, and then to strongly advise their readers to not use a site, with the very strong implication that it may not be safe to do so. Affiliate marketing may have its problems – and we always advise our readers to be informed and realistic as they navigate the sometimes shark-infested waters of online casino gambling – but this looks something like a protection racket: pay us or we’ll warn people away from you. It should be said that this warning is followed by a long, not very well written review that makes it very clear that the site is completely safe! Bizarre!

So, we’ll go over it here! This is a safe site. It is not the best-looking or sophisticated site that we’ve seen, but it does have everything in order and it certainly doesn’t look like a thrown-together scam.

Most importantly, this site is licensed in not one but two (currently, in January 2019) EU jurisdictions: Gibraltar and the UK. Jackpot Mobile Casino also have serious money-laundering safety measures in place, which means you will have to provide documents – both identity documents and proof of address – to show who you are. That’s a good sign, annoying though it might be at times.

The Gibraltar Licence is up to date, as is the UK Gambling Commission Licence. This is vital: no UK player can legally (and safely) play at a site that isn’t so licensed.

A look at licence number 39107 confirms that this is a Nektan site, the holders of the licence, and they own dozens of other sites, including Lightingwilds.com, cheekyriches.com, jackpotstrike.com, rubyloot.com, junglewilds.com, thunderwilds.com and many more. They also hold licences for a load of “white label” sites. These are common in the casino industry and they’re sites that are run in the same sort of way as any franchise business is run – an operator buys a casino site from a company like Nektan, and runs it with some autonomy (usually around branding and the like), while Nektan get a monthly fee and provide the nuts and bolts.

There’s nothing fishy in any of this, it’s perfectly usual. However, it’s useful to know that a lot of sites are essentially the same, so, if you’re not a fan of the Nektan (or some other brand) set-up then you’ll save yourself a lot of time by avoiding these sites. It’s usually pretty obvious which sites are related because they look and operate in very similar ways.

The site is set up safely and gets a green light from the browsers we used to access it. It also has all the policies in place that you would expect – and you can read them. The UK Gambling Commission licence has no black marks on it, which is not as common as it should be!

You can safely enjoy Jackpot Mobile Casino.

Jackpot Mobile Casino Welcome Bonus

So how does Jackpot Mobile Casino try to get you through the door?

Because you’ll want to see more than a decent site when every other site in the world is throwing apparently free cash and free spins at would-be players.

There are two welcome packages currently at Jackpot Mobile Casino. Please remember that nothing can change faster than a casino bonus, so make sure you check the details as and when you sign up!

The “£5 free bonus” – a no deposit bonus we’ll cover below – is one, the second is an “up to £500 welcome package”.

Putting that £500 figure in the headline has a very obvious rationale, which is one we urge our readers to be aware of and to approach that figure – and the idea that any profitable business is going to give you £500 for free – with a realistic idea of what it actually means.

It’s a three-deposit bonus, with a 200% bonus on first deposits up to a maximum of £50 in bonus funds. That comes along with 50 free spins on Starburst.

A second deposit can earn up to £200 with a 100% bonus from the site. A third deposit earns a 50% bonus worth up to £250.

To break that down, to “earn” that £500 you will need to deposit £16.66 to earn your first maximum bonus, then £200 to earn your second maximum bonus, and then £500 to earn your final maximum bonus.

So, before you even look at wagering requirements and so on, you will need to put down £717 to get the £500. Whatever the size of the bonus you earn it will come with a wagering requirement. This is the amount of your own money that you must spend before you can withdraw any money from your bonus funds, including winnings from wagering with them. In fact, in the case of Jackpot Mobile Casino, the wagering requirement applies not just to the size of your bonus, but to the size of your bonus and deposit. The site helpfully spells it out for you: “e.g. £10 deposit + £10 bonus*40= £800”.

There are restrictions on which games count towards paying off this wagering requirement, which is only alive in your account for 28 days before it will vanish if you have not met the wagering requirements.

So, to put that in concrete terms, let’s say you get the maximum bonus with that £717 set of deposits, you will have to wager £717 + £500 * 40 = £48,680 to release winnings from those bonus funds. We were unable to fully understand whether this restriction also applies to money won with your own money deposited to earn a bonus. The phrase is: “[wagering requirement] must be met before the bonus and any winnings are converted to capped cash and this and any further winnings become withdrawable if the bonus is related to a deposit.”

We think that should be more clearly phrased.

There’s also a limit on the amount you can win. You cannot convert bonus funds into cash balance if you win more than four times the original bonus. Withdrawing money before the wagering requirements have been met will cost you your bonus and winnings from it. Again, it appears to us that this means withdrawing *any* funds.

These terms look really restrictive. They are slightly more restrictive than some others – specifically in including the bonus and your deposit in the wagering requirements – but they’re by no means outlandish in the industry.

It’s with this in mind that we always advise our readers to consider bonuses as a little added extra that will allow you to try out a site for free and to not get too attached to the idea that it is actual money.

Free spins, no-deposit and other bonuses

On top of that bonus, there is a no deposit bonus at the site.

The £5 free bonus requires players to “validate” their account with a mobile number. It has a lifetime of 28 days – which is pretty long in industry terms – and a wagering requirement of 100x. The bonus can be spent on only three games: Shamrock N Roll, Mayan Marvels and Candy Swap. Casino games – blackjack and roulette – do not count towards paying off your wagering requirement. The maximum you can win with your bonus funds is £20.

There are also ongoing promotions that aim to keep players happy and spending. These include – during our visit in January 2019 – an offer to repay some losses during weekend play. There is also a deposit bonus, and a couple of free spins offers.

Jackpot Mobile Casino also runs a VIP scheme for players

Again, these are decent bonuses, and if the conditions sound shocking to you then it’s likely that you haven’t been around online casino playing for too long, because this sort of offer is very common throughout the industry. We wish it would change, but it only will if consumers find a way to register their displeasure or industry conditions change. Time will tell.

So be clear-eyed about what these bonuses actually offer you. Even a no-deposit bonus should not really be considered as free, because you’ll need to register a phone number, which will almost certainly be used to sell the site to you. VIP clubs are designed to keep you spending at the site by keeping you engaged – in the end, it will cost you, so only sign up if you actually like the site.

Jackpot Mobile Casino Games and Software

The Jackpot Mobile Casino runs on its own platform, from Nektan, who, as we’ve seen, run a lot of casinos using this platform. It’s a functional platform, but this is not the slickest site in the world and has a few issues around scrolling that we had problems with.

The games come from a wide variety of developers, including Microgaming, NetEnt, and NextGen Gaming. Games are arranged via tabs accessed from a front page that lists the most popular games – almost all of them being slots – that are labelled as “New Games”, “Jackpots”, “Live Dealer”, “Casino Games, “Instant Wins” (the equivalent of scratch cards), “Exclusive” and an alphabetical list of all games.

Just click where you want to see a page full of tiles.

A good audit of the site lists 577 games from 39 developers. That’s a selection that should see anyone finding what they want.

Jackpot Mobile Casino Slots

The current top games at the site, by their own ranking of player favouritism, are: Cleopatra, Starburst, Leprechaun Song, Wolf Gold, and Roulette.

The site’s new games include Trolls Bridge, The Great Albini, Gemtastic, Spin Dizzy, and Asian Fortune.

Their top jackpot games, Golden Goddess, Paws of Fury, Top Cat, Siberian Storm, and Vikings of Fortune. All of these had – on our visit – jackpots of around £500,000, and we think they are probably semi-local networked games, playing across the Nektan set of sites.

Other Casino Games

The site has a full set of casino games, both simulations and live games. Roulette and blackjack sit at the top of the tree, as they almost always do. There are a lot of variations of the games available, including American roulette (don’t play American Roulette, it’s much worse value for players!), European roulette, and a load of blackjack games.

You’ll also find poker, punto banco, and Texas hold ’em.

Live games include a lucky-wheel game, and roulette and blackjack, again with a load of variations, including high speed and immersive games (immersive generally means using more cameras). There are also a number of baccarat games and some poker variants.

Banking

You can use most of the popular payment methods at Jackpot Mobile Casino, which is also a pay-by-mobile casino, with Boku, though there is a fee for Boku use.

Pay in with: Visa Credit, Visa Debit, Visa Electron, MasterCard, Maestro, Ukash, PayPal, Skrill, Boku, and Neteller. Withdrawals go to the same methods, with a maximum payment limit of £20,000 on some methods (weekly), and payment times listed as 2-3 days for banks, and 3-5 days where cheques are involved.

Customer Support

If you have a problem with getting your money out you’re going to want someone to shout at! (Obviously, never shout at customer service staff, many of whom, particularly in the casino business are very underpaid and undervalued.)

Jackpot Mobile Casino gives you lots of ways to get in touch with them.

The first they offer is an email address: jpotmobile.support@nektan.com.

They also offer a UK telephone number, which most reviewers and players see as a very good sign. If you need to use it is: 020 3478 1906.

Finally, there is a live chat on the site – the standard offer at the moment. Not all support is equal though!

By email, Jackpot Mobile Casino promises to get back to you within 24 hours.

Telephone help is available – along with chat – between 8 am and midnight (UK time), which is a relatively limited offer. We haven’t surveyed help availability in other jurisdictions, but hopefully, players in other time zones get similar coverage for where they are – at least.

There is also good advice on the site, in the shape of FAQs, and information about safe gambling, the small print on bonuses and so on. This isn’t too difficult to find, but it’s not presented in the nicest of ways, and – realistically – we don’t expect players to read through all of that text before playing, or even before hitting a live chat button.

It’s good that the site also publishes a full street address in Gibraltar, at 2.1 Waterport Place, 2 Europort Avenue, Gibraltar.

Final Verdict

What should you make of Jackpot Mobile Casino then? It’s a crowded market out there, so should you point your browser to this site.

In its favour, Jackpot Mobile Casino does everything that you can reasonably expect from an online casino site.

It is safe, it is legal, and you should never play at a site that isn’t, and it comes from a company with a long record of running legitimate sites.

If you’re already a Nektan fan or hater, then you will probably know whether or not you’ll like this site. If you’re new to the company then there will lots for you to discover, including some exclusive games. If you’re not after new titles then there are plenty of other old favourites and new releases from the biggest and best developers in the business to try as well.

Everything we tried at the site worked well. Things function, menus go where they’re supposed to go and so on. The one issue we had was a minor problem with scrolling on one of the pages, but that’s not a particularly big issue really.

There is also some discrepancy between the information in some parts of the site and in other parts of the site – we found this on payment methods, not all of which are listed consistently across the site. However, if you made this a make or break issue then you would use almost ZERO casinos in the business.

Not a great design

We don’t like the design of this site very much. That’s just an aesthetic thing, to be honest, entirely a matter of taste. We think it’s a bit tired and old fashioned and doesn’t look fantastic. As we’ve said, everything works perfectly well, and looks are less important than function (that’s a free life lesson as well as a casino-review point for you), and even less so on mobile platforms.

The bonuses might be more of a problem, and with a couple of things that aren’t – we think – properly explained, you might even want to think about the amount of money you commit in order to win bonuses. Yes, it is free money of a sort, but the commitment you could be making to the site might be enormous both in size and in the time period – if you want to have a quick check-out then maybe you should take a look at the no-deposit free spin bonus as a first step. We think that’s a great offer and worth exploring.

The live casino offering is good, with a great selection of games, and it’s good to see casino games featuring among the most popular games on the site.

Finally, those £500,000 jackpots are very tempting, however, they are presented, and such a big list of those might have players queuing up to log on to this casino in any case.

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Jackpot Mobile Casino Details

Software
Withdrawal Methods
4.0
Trust & Fairness
3.0
Games & Software
4.0
Bonuses & Promotions
3.0
Customer Support
3.5 Overall Rating
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